What does roller or track work cost?
If your spring repair also requires roller replacement, a full set of 10–12 nylon rollers costs $120–$280. Track realignment and hardware tightening costs $125–$300. These ranges cover roller and track work, not spring replacement.
What tools do we use?
We use torque and impact drivers for hardware work, plus a level to check drum and shaft alignment.
What do we check before finishing?
We cycle the door several times, check its tracking and cable seating, and lubricate the moving parts. Then we reconnect the opener and confirm that its auto-reverse safety and force settings are correct.
From First Call to Finished Job
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Call or Text
Tell us what you're seeing and when it started — you'll get a straight answer, not a sales pitch.
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We Take a Look
A tech inspects the problem in person — no guessing from photos, no drive-by quotes.
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Know the Price First
You get the scope and the price in writing before any work starts. No surprises.
In practice, on a job like this:
- Weigh the door and measure the existing spring (wire size, ID, length, wind direction) to spec the exact replacement
- Secure the door and release spring tension safely with winding bars before any part comes off
Good to Know Before You Call
Can I still use my garage door with a broken spring?
You shouldn't. With a broken spring the door's full weight is unsupported — lifting it by hand is dangerous and running the opener strains or ruins the motor. Leave it down and call for service; forcing it usually turns a spring repair into a spring-and-opener repair.
How do you know which spring my door needs?
We weigh the door with a scale and measure the old spring's wire gauge, inside diameter, length, and wind direction. Spring size is matched to the door's actual weight — a spring that's even slightly wrong leaves the door heavy, hard on the opener, and short-lived. We don't eyeball it.
How long does a spring replacement take?
A standard torsion spring swap is typically under an hour once the technician is on site, including balancing and testing the door. Replacing cables, drums, or bearings at the same time adds a little. Most calls are handled same-day if the spring size is common.
Other Things People Ask
Why does my door open unevenly or crooked after a spring broke?
A door running on one working spring, or on springs of mismatched tension, lifts unevenly and can bind in the tracks or jump a cable. That uneven load also wears the rollers and opener. Correct, matched spring tension on both sides is what makes the door travel straight and level.
Should the cables and bearings be replaced with the springs?
Often, yes. Cables, drums, and bearings wear on the same clock as the springs, and they're inexpensive compared to a second service call. Swapping them while the system is already apart is the difference between one repair and another failure in a year or two.
What does a balanced garage door mean and why does it matter?
A balanced door, with the opener disconnected, will hold roughly halfway open on its own — the springs are carrying the weight, not the motor. An unbalanced door forces the opener to do the lifting, which shortens its life. Balancing is the test we run after every spring job.
Do you carry springs on the truck or is it a two-visit job?
Common door sizes we carry and finish same-day. An oversized, extra-heavy, or unusual door may need a specific spring ordered, but for the large majority of homes it's one visit — diagnose, replace, balance, test, done.
My opener struggles to lift the door — is that the spring or the motor?
Most often it's the springs weakening, not the motor. As springs lose tension near end of life the opener has to lift more of the door's weight and starts straining. We test the door's balance by hand first; if it's heavy with the opener disconnected, the springs are the fix, not a new opener.
Communities We Cover
We cover Ottumwa, IA. Call (641) 244-4987 to confirm coverage for your address.
More Ways We Can Help
Why Ottumwa Homeowners Call
Free Quotes
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Updated October 2026